Shipping & Delivery
At Lumine we want you to receive your order as quickly and smoothly as possible. We work with trusted carriers to deliver your pieces safely across the UK and selected EU countries.
Free UK shipping over £35
Enjoy free standard delivery on UK orders over £35. For orders below this amount, the shipping cost is calculated at checkout before you confirm your purchase.
Delivery times
The estimated delivery time is 5–9 working days from the moment you receive your shipping confirmation. Orders are prepared in our warehouse within 24–48 hours and delivered Monday to Friday during business hours.
International delivery
We ship to selected EU countries. Additional costs and delivery times are shown clearly at checkout based on your destination. International orders may be subject to customs duties depending on the country.
Order tracking
You will receive an email with your tracking number as soon as your package leaves our warehouse. You can also check your order status on the Track order page.
Packaging & sustainability
Every order is packed with recycled materials and no unnecessary plastic. Our boxes are designed to protect your purchase while reducing environmental impact.
Delivery issues
If your package arrives damaged, incomplete or does not arrive within the estimated timeframe, write to us at lojalumine182@gmail.com with your order number and we will help you within 24–48 hours.
Any questions about your delivery? Write to us at lojalumine182@gmail.com or use the contact form. We respond within 24–48 working hours.